Start with the property
Keep records of leaks, repairs, roof age and product information when available. These details help organize future conversations.
Discuss the project details
From the ground, look for visible debris, displaced materials, drainage concerns or stains after weather. Avoid walking on the roof or using ladders without appropriate training and safety measures.
Get the scope in writing
A maintenance scope should describe what areas are inspected, what is excluded, how findings are documented, and whether repairs are quoted separately.
Service availability, inspection scope and any fee should be confirmed directly before scheduling.